Courier Tracking Solutions

Courier Perform® is a delivery management software solution developed by Airclic and provided by BCI. Same-day delivery companies, long-haul specialists, and couriers across the country are looking for ways to improve the efficiency and productivity of their operations to cut costs, reduce lost or late shipments and retain customers in this extremely competitive industry.

Courier Perform® automates your processes and ensures you have real-time visibility, tracking, and management of the “who, what, where, when, and why” of your delivery operations. This enables you to better serve your customers and reduce the time and cost associated with doing it – critical factors for the long-term success of your business and the ability to maintain strong customer relationships.

With 360-degree visibility into your operations, your drivers will be on-time and mistake-free every time – and have real-time, electronic proof of compliance with your Service Level Agreements.

Courier Perform® is intuitive and easy to use. With this courier tracking software, your employees are up and running in weeks – resulting in a rapid ROI for your business.

Courier Perform® offers you proven and measurable benefits:

  • 360-degree insight into the entire delivery process
  • Industry-leading rates of accurate and on-time deliveries
  • Decreased call center costs
  • Reduced overtime costs
  • Ongoing training and support
  • Strategic competitive advantage
  • Data-driven decision making
  • Improved customer retention and loyalty
  • Increased employee productivity
  • Intuitive and easy-to-use interface
  • 99.99% uptime guarantee
  • Leverage existing carrier and device choices
  • Superior efficiencies and cost savings across the entire operation
  • Enhanced transparency for customers
  • Better fuel efficiencies
  • High user adoption
  • Advanced ability to track SLA performance measures

Functionality

  • Complete proof-of-delivery and chain-of-custody documentation
  • Piece counts and weight
  • Productivity and performance reports
  • Dispatch of scheduled routes
  • GPS and geofences
  • Piece-level tracking and reconciliation
  • Operational reports and alerts
  • Ad-hoc pickups and deliveries
  • Route reconciliation
  • Route and location-based reports
  • Customer visibility with tracking site and delivery notifications